Privacy Policy
This privacy policy governs the manner in which Discover Costa Daurada SL collects, uses, stores, and discloses information collected from users (each, a "User") of the website https://www.discovertoursandexperiences.com. This privacy policy applies to the site and all products and services offered by Discover Costa Daurada SL.
Personal identification information
We may collect personally identifiable information from users in various ways in connection with the activities, services, features, or resources that we make available on our site. Users can visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit this information to us. Users can always refuse to provide personal identification information, except that this may prevent them from engaging in certain activities related to the Site.
Web browser cookies
Our site may use "cookies" to enhance the user experience. The user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user can choose to configure their web browser to refuse cookies or to alert them when cookies are sent. If they do, please note that some parts of the Site may not function properly.
How we use the collected information
Discover Costa Daurada SL may collect and use users' personal information for the following purposes:
– To improve customer service
The information you provide helps us respond more effectively to your customer service requests and support needs.
–To improve our Site
We can use the feedback you provide to improve our products and services.
– To organize a promotion, a contest, a survey, or another site feature
To send users the information they have agreed to receive on topics that we believe might interest them.
– To send periodic emails
We can use the email address to send information to the user and updates related to their order. It can also be used to respond to your inquiries, questions, and/or other requests. If the user decides to subscribe to our mailing list, they will receive emails that may include company news, updates, information about related products or services, etc. If at any time the User wishes to unsubscribe from receiving future emails, they can do so by contacting us through our Site.
How we protect your information
We adopt appropriate practices for collecting, storing, and processing data, as well as security measures to protect you against unauthorized access, modification, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Summary information on data protection
Purpose: Management of your request, request sent via our website
Recipients: No data will be transferred to third parties, except as required by law.
Rights: Access, rectify, and delete data as well as other rights, as explained in the additional information
Additional information on data protection
Who is responsible for processing your data?
Identity: Discover Costa Daurada SL
Address: Faio 25, La Pobla de Massaluca, Tarrogona, 43783
Email: info@discovercostadaura.com
For what purpose do we keep your personal data? Discover Costa Daurada SL processes the information provided by our users to respond to your questions and comments, as well as, if necessary, to stay in touch to inform you about our products/services.
How long will we keep your data? The personal data provided will, in any case, be retained as long as there is a business relationship, and for the maximum duration set by the applicable regulations.
What is the legitimacy of the processing of your data? The legal basis for processing your data is the provision of your consent via the checkbox that you can revoke at any time.
To whom will your data be communicated? Your data will not be shared with third parties. No transfer is planned to third countries.
What are your rights when you provide us with your data?
Interested parties have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, the interested parties may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Discover Costa Daurada SL will cease processing the data, except for legitimate and compelling reasons, or for the exercise or defense of potential claims.
Furthermore, under certain circumstances and when technically possible, the parties concerned have the right to have their personal data transmitted directly to another responsible person at their request.
To exercise these rights, send a letter to: info@discovercostadaura.com, accompanied by a copy of your ID.
Similarly, you can contact the Spanish Data Protection Agency, especially when you have not been satisfied in exercising your rights.